The estimated amount of time this product will be on the market is based on a number of factors, including faculty input to
instructional design and the prior revision cycle and updates to academic research-which typically results in a revision
cycle ranging from every two to four years for this product.
LEARNING OUTCOMES: The learning outcomes describe the basic knowledge you can acquire by studying the Chapter.
KEY TERMS: This alphabetic list is of important vocabulary terms found in the Chapter. This is a list of key words that you should be familiar with after reading each chapter. The terms are printed in boldface type when they first appear in the definition of each term.
ETHICS ISSUES: This feature at the end of each chapter is based on interviews conducted with ethics counselors within the professional organizations for health care practioners and interviews with bioethics experts. The discussion questions are derived from real-life experiences and ethical dilemmas from a variety of health care practitioners. Read the Ethics Issues and decide how they are relevant to the health care profession you will practice. Answer the discussion questions to help clarify your personal ethical viewpoint concerning each situation.
CHAPTER REVIEW: Each chapter review includes Applying Your Knowledge questions that review facts presented and points made in the text. Use these questions to test your comprehension of the material, then review appropriate sections of the text as necessary to reinforce the learning outcomes.
CASE STUDIES: Each case study is followed by exercises that allow you to practice your critical thinking skills and use knowledge gained from reading the text to decide how to resolve the real-life situations or theoretical scenarios presented.
INTERNET ACTIVITIES: Each activity includes exercises that are designed to increase your knowledge of topics related to the chapter material and to gain expertise in using the Internet as a research tool. Keep a resource notebook to record useful Web sites as they are found. To locate new Web sites, conduct a subject search as needed to help you answer the questions that follow each activity.
FROM THE PERSPECTIVE OF... This feature illustrates real-life experiences that are related to the text. Each quotes health care practitioners in various locations throughout the United States as they encounter problems or situations relevant to the material discussed in the text. Imagine how you would respond in the same or similar situations and answer the questions at the end of the feature.
CHECK YOUR PROGRESS: This feature is a short quiz that allows you to test your comprehension of the material just read. Answer the questions, correct incorrect answers and then review appropriate sections to be sure you understand the material.
COURT CASE: Each case summarizes a law suit that illustrates points made in the text. In each case, consider the relevance of the case to your health care specialty area and note the outcome. Determine why the court made its particular ruling. The legal citations at the end of each court case indicate where to find the complete text of a case. "Landmark" cases are those that established ongoing precedent.
About the Authors
Contact Learning Technology Representative
Accounting, Business, Economics, Computer Science, Engineering, Biological Science, Mathematics, Physical Science, P&RD/Other, Social Sciences, Education, English, Humanities, Health & Human Performance, World Languages
Designed to deliver better outcomes for students and educators, Connect is a digital learning experience that integrates assignments, grading, and course content, making your entire course experience seamless.
SmartBook contains all the content in a print book, but actively tailors the content to the individual student. As a subject is mastered, SmartBook intelligently prompts students to demonstrate command of the material, providing feedback and help when necessary.
ALEKS is an adaptive, online learning program proven to raise grades, retention, and pass rates. Powered by artificial intelligence, this innovative learning system provides a custom experience for each student by responding to students' strengths and weaknesses, delivering the exact instruction needed-precisely when it's needed.
A bound book containing the complete text (may be hardcover or softcover).
Contact Bookstore to Request Access Card
Bookstore Ordering Options Mail
Please include the following information:
Customer Account Number
A complete Bill-To Address and Ship-To Address
A complete ten-digit ISBN (International Standard Book Number) for each product
Quantity to be shipped
First Author's Name
Complete Title of the Product (include edition)
Preferred Mode of Shipment
Send orders to:
P.O. Box 545
Blacklick, OH 43004-0545
Telephone orders or inquiries can be placed by calling the College Customer Service toll free number: 1-800-338-3987 between 8AM and 6PM Eastern Standard Time.
Orders may be placed by Fax using the appropriate number listed below:
SPECIAL NOTE: If you follow your phone or fax order with a written confirmation, mark the order "Confirmation of Telephone/FAX Order - DO NOT SHIP." This will avoid duplication of the order.
McGraw-Hill is a charter member of PUBNET. PUBNET 2000 is an electronic ordering system owned equally by AAP, NACS, ABA, and R.R. Bowker developed by General Electronic Information Systems and can receive and confirm orders via network 24 hours a day. The database is updated daily. Pubnet SAN: 200-254X
Must be reported within 60 days, with invoice information.
Please refer to the McGraw-Hill Higher Education Returns Policy. Products returned for credit must be in resalable condition. All returns are subject to inspection and should be sent prepaid to one of the following addresses:
For College and University Bookstores:
McGraw-Hill Education Distribution Center
860 Taylor Station Road
Blacklick, OH 43004-0504
For Trade Bookstores, Wholesalers, Industry, Hospitals & Libraries:
McGraw-Hill Education Distribution Center
2460 Kerper Boulevard
Dubuque, IA 52001-0545
Ordering Information: United States
Mastercard, Visa, Discover, and American Express are accepted for single copy purchases. Applicable sales tax and shipping and handling charges will be added to orders.
McGraw-Hill titles are available at fine bookstores everywhere. Search your local telephone directory for your nearest bookstore. If you are an individual wishing to directly place an order with McGraw-Hill, please call 1-800-2MC-GRAW, 24 hours a day, 7 days a week (US customers only). Orders can also be submitted via mail, fax, or e-mail.
McGraw-Hill Education Group offices serve customers worldwide. Each international group has its own sales, marketing, and editorial staffs, distribution center, and customer service operation. All distribute the full range of books produced by the McGraw-Hill Education Group -- either in English or in translated editions, and they publish original products for their local markets.